Once an order has been placed on www.mljewellers.com we cannot provide any refunds and/or cancel the order for any reason. Products purchased on www.mljewellers.com cannot be returned and/or refunded. Please notify us of receipt of a Damaged / Defective product within 48 hours of delivery. If you are unable to do so within 48 hours, there shall be no liability of www.mljewellers.com to replace the order. Products should be returned in their original packaging along with the original labels and invoices. The returned goods are subject to verification and checks from www.mljewellers.com team to judge the legitimacy of the complaint. www.mljewellers.com is liable to replace the product in case of any damage, no refunds will be done.